July 31, 2012

WBRC Technology Update: TeleHealth System

A patient and his medical provider communicate via Video Technology Conferencing (VTC).
WBRC excitedly moves another step forward into applying technology for “providing the right care in the right place at the right time” to our veterans and active duty service members.

The VA initiative to increase access to care services for those living in rural and medically under-served areas is now being explored and developed at the WBRC for those with visual impairment and blind through the use of the “TeleHealth” programs.

Currently offered in established programs in TeleAudiology, TeleCardiology, Tele-SCI/D-Spinal Cord Injury/Disorder, and PolyTrauma Network (PTN) and others, the use of electronic devices such as computers, and videoconferencing, allows healthcare interventions, examinations and timely contact with providers for care of veterans in different locations.  These electronic devices can eliminate unnecessary travel to clinics or hospitals.

Many low vision clinics and providers offer electronic transmission of pictures of retinal examinations of a patient in one place to examination and diagnosis by an optometrist or ophthalmologist at a different location.  An expansion of application of this type of technology is now being developed for other care service needs of the visually impaired or blind related to visual diagnosis to maintain maximum independence and maximum self care management of the eye disorder in conjunction with other medical conditions such as diabetes, hypertension, and medication management.  Adaptive accessibility of  “TeleHealth “  programs is being explored for ease of use by the visually impaired or blind veteran.

WBRC is planning to incorporate their new TeleHealth system in a variety of ways such as including VIST coordinators and/or family members into treatment planning meetings, family training programs, post-discharge consults, and employee training to name a few.  If you have any ideas as to how the use of technology available in TeleHealth could help benefit you or those veterans you know who are visual impaired or blind, or if you want to learn more about “TeleHealth” contact WBRC Nurse Manager Richard Wing RN at richard.wing@va.gov or call WBRC 650-493-5000, select Menlo Park, then enter ext. 24627.


Written by: Richard Wing, WBRC Nurse Manager

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